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Creating a Telegram bot: where to start and what your business needs
Telegram is Uzbekistan's main messenger, and a bot there often replaces a website, order intake, and first-line support.
What a bot does for business
Round-the-clock order intake, automatic answers to routine questions, and broadcasts your whole subscriber base actually sees — unlike Instagram's 10–20% post reach.
Development stages
Scenario design first — the customer's path through the dialog. Then development and integrations (CRM, payments, manager alerts). A simple lead bot takes days; a bot with payments takes 2–4 weeks. After launch, watch where users drop off and simplify.
What to prepare
Your FAQ with answers, a price list, product photos, and a clear goal: not "I want a bot" but "I want to take orders at night without an operator."