Pharmacy website: medicine availability search, pickup reservation and delivery
People visiting a pharmacy site almost always have one specific question — do you have this medicine right now — not an interest in health articles.
Search by name and active ingredient
Search must handle both brand name and active ingredient, plus typos and spelling variants — people search under stress and often don't recall the exact name.
Show generics and equivalents alongside a found medicine, flagged with the same active ingredient — a common need when the specific brand is out of stock.
Real-time stock by branch
For a pharmacy chain, showing stock per branch rather than a general 'in stock' label is critical — people need to know availability at the nearest location right now.
Stale stock data is worse than showing none at all — real-time sync with the inventory system is necessary, not a once-daily manual update.
Pickup reservations and delivery
Reserving a medicine for pickup at a specific branch, paid on collection, is the most requested flow — keep it one or two clicks from the product page.
Home delivery, especially for the elderly and parents, is a growing segment. State delivery zones, timing and cost clearly, plus prescription upload for prescription-only medicines.